Siegburg officials needed a way to properly monitor and manage the city’s operational processes. Because the Philips CityTouch system is able to specifically support lighting management processes, the CityTouch workflow app is used to support necessary workflows and assure that the system is operating properly at all times. Now, Siegburg’s energy consumption has been reduced even further, and the city is reaping a number of operational efficiencies including receiving valuable and accurate data insights, resulting in better planning and reporting.